FAQs About Our Scanning Services

Simplified: The Official Blog of MCCi

A Few Things You Might Be Wondering...

MCCi / Dec 20, 2019

Our scanning services take care of project planning, prep work, indexing, and quality control.

We address a few commonly asked questions we receive about the digitization process in this blog.

Does MCCi do on-site scanning or will the boxes be picked up and transported to your location?

We do both. However, on-site scanning does come with a considerable cost.

How much do we have to prep the boxes for scanning from organizing the box to removing staples, paperclips, etc.?

MCCi will remove all staples, paperclips and any other similar binding. The client is responsible for file organization that will allow our team to identify where one document ends and the next begins. The more involved in this process that the client is, the better the outcome.

In addition to regular sized file boxes, we have several oversized green bar books that can be disassembled. Will there be an extra charge?

There is not an additional charge if the book does not need to be reassembled and the pages have one side that is 17 inches or less. If the pages are not separated, there likely will be an additional charge.

Is there any sort of review process after the documents are scanned?

MCCi does perform a quality control process where the image quality and indexing are carefully looked at. We typically have a small error percentage (.005%.), which is considered reasonable for a manual process like this.

Are there options for different scanned document formats, like TIFF or PDF? How are the electronic files sent to us?

We can send files in any of these formats. For instance, if the client has Laserfiche, we would send a briefcase that contains .tiff images. OCR can be performed on most formats but is not accurate for handwritten documents and most typical plans.

What happens with the paper copies after the scanning is complete?

There are several options. The files can be returned, and the price is typically included in the per image rate when the project is scoped that way. Depending on the size of the project, the files can be recycled at no additional charge. For more sensitive documents we offer certified destruction, which comes with an additional cost.

Our documents contain sensitive information, how can you ensure privacy as they are being scanned?

All employees are trained in both the Criminal Justice Information Services (CJIS) and the Health Insurance Portability and Account Act (HIPAA) awareness. Secure trucks, storage and working areas are also utilized to ensure your documents remain private.

Contact us today to schedule your scanning project.

 

 

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