Sales Operations Coordinator

The Sales Operations Coordinator is responsible for supporting MCCi’s sales reps as a vital member of the Sales Operations team. This position will be essential to the sales activities and communications between MCCi prospects, current clients and channel partners. In this role, the Sales Operations Coordinator will collaborate with the Sales Operations Specialists, Sales Representatives and sales leadership in delivering administrative support that optimizes the team’s performance. The Sales Operations Coordinator will assist in sales administrative duties in the areas of RFP/Proposal creation, CRM, process improvement, and overall management of sales related content that is client facing. They will maintain effective communications with the sales team across the company to ensure proper sensitivity to the needs of the sales force. The Sales Operations Coordinator will provide outstanding customer service which enables the sales team to meet their targets. We are looking for an exceptional individual to add to our team who matches our culture and can keep up with our fast-paced sales team.

We expect individuals to:
– Create sales proposals and manage the sales proposal process
– Partner with internal departments on improving processes
– Support sales operations team with updating appropriate RFP and proposal documentation
– Lead RFP process with the sales team
– Assist in CRM reporting
– Manage State & National purchasing contracts
– Lead sales operations specialists on daily tasks/projects
– Support other sales efforts as assigned
– Employ creative writing skills in sales proposals and RFP responses

We are looking for individuals who:
– Provide exceptional customer service to internal and external clients
– Clearly communicate & set expectations
– Have the ability to balance simultaneous projects, evaluate workload and prioritize tasks based on current situation
– Demonstrate the highest level of detail orientation and organizational skills
– Demonstrate a sense of urgency to attain and exceed desired results
– Operate in a cooperative and collaborative spirit to achieve shared goals across multiple functions
– Display excellent troubleshooting and creative problem-solving skills, know when to act quickly

Education and Experience:
– Experience in government sales and/or state contracts is preferred but not required
– Minimum of two years of professional administrative work experience
– Technology or software experience preferred
– Preferred experience with sales teams, sales partners or b2b customers
– Strong organizational and administrative skills
– Verbal communication skills
– Proficiency in math
– Excellent computer skills to include proficiency in Excel, Word, and Outlook

MCCi is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Features

Job CategorySales & Operations Department
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