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A Citizen-First Approach to Modernizing Services with Intelligent Process Automation


citizen-first approach to modernizing services - cover graphic

We know states and local government agencies face many challenges. Pressure to modernize and improve citizen services, deal with tight budgets, and increase workloads is high. These issues get intensified by a shrinking workforce resulting from attrition and other factors.

Agencies considering intelligent automation (IA), like artificial intelligence (AI) and machine learning (ML), may hesitate due to concerns about the perceived complexity of implementing this type of technology.

Learn how state and local governments are using intelligent automation (IA) to optimize citizen services while saving your employees time by downloading our white paper in the form.


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