At Northern Arizona University, staff and faculty members were frustrated and searching for new student success strategies. Despite having all sorts of support in place — peer mentoring, supplemental instruction, faculty training — employee and student retention was a challenge. In response, the university started to examine how its administrative units were set up and whether the divides between departments limited their ability to serve students and each other.
Northern Arizona isn’t alone in re-examining longstanding organizational structures and operations. Other colleges are looking for ways to better serve students by making sure administrative and faculty offices that are typically “siloed” are working together.
Download our white paper, Working as a Team for Student Success, to learn ways to collaborate across a college to better serve students.