The global COVID-19 pandemic turned the world upside down and brought unprecedented changes. The shock that employees and organizations faced accelerated their march into new territory: the future of work.
The pandemic transformed the future of work and automation. To explore this topic, Forrester conducted an online survey with 160 decision-makers from operations groups, shared services, finance, and other lines of business.
Read about the survey results by downloading the “The Future of Work: Pandemic Spotlight,” an addendum to the January 2020 thought
leadership paper, “The Future Of Work Is Still Being Written.” Learn the key findings of this survey and a glimpse of future work environments and technology needs.