Top Laserfiche Solution Providers Operating As One
MCCi and One Source Document Solutions are pleased to announce that we are officially operating as one organization to provide clients with an elevated level of service. Clients are the heart of our company and culture. As the leading Laserfiche solution provider, we continue our commitment to provide top-notch Laserfiche support and empower our clients to achieve maximum benefits from their solutions. To learn more about the solutions we provide, visit us here.
What does this mean for One Source clients?
You are now an MCCi client, and we are happy to welcome you. We have some of the most committed, experienced, and innovative professionals in the industry. One Source clients can trust that our 26 professional services experts, 15 support technicians, and 75 additional team members in various roles are focused on your success. Our technical team alone has 325 years of combined experience.
This merger provides a network of 1,300 clients to collaborate and share innovative projects and success stories. We host webinars, publish client success stories, blog about technology trends, and provide educational workshops. We believe the old saying, knowledge is power.
Together with One Source, we look forward to earning your trust and being part of your success. We welcome you to contact us if you have concerns at any time.
We are ready to serve you.
Our Client Relations team’s focus is to serve you efficiently. There’s no need to worry, many other One Source team members have joined Pre-Sales, Professional Services, Technical Support, and Development Departments!
Do you need technical support?
MCCi’s support team is a group of Laserfiche Certified Professionals ready to help with software support related issues. Our hours of operation are 8:00 am to 8:00 pm EDT. Annual maintenance includes technical support, which covers break/fix issues related to your Laserfiche software. Clients can submit tickets by sending an email to firstname.lastname@example.org or call (866) 942 0464 for live support.
One Source Printing clients: The printing division is not part of this merger and now operating as Custom Creative Print Solutions. Please contact them at 336-482-2360 or at email@example.com.