JustFOIA enables organizations to better serve their community by simplifying all types of records requests.
MCCi SOLUTION
Records Requests, Simplified.
Records Requests challenges continue to increase, and the call for transparency is at an all-time high. Organizations choose JustFOIA to bridge the transparency gap with their community to create a customer service experience filled with trust and accountability.
TRANSFORM THE WAY YOU WORK
Make Everyone's Lives Easier
JustFOIA is the easiest to use records requests software that manages every step of the process from intake to delivery to save you valuable time. It is essential to leverage technology to streamline your records requests process.
Online Request Forms
Online forms reduce phone calls, emails, and letters.
Workflow Automation
Never lose track of assignments with notifications for your departments.
Import & Redact
Mitigate the risk of redaction with automated and manual options.
Communication
Transparent communication with the requester and cross-department keeps everyone on task.
Time and Materials
Accurately estimate time and materials for deadlines and payments.
Invoices & Payments
Recover revenue loss with the request payment portal.
Comprehensive Reports
Stay in compliance with escalation and bottleneck reports to name a few.
Security Assurance
JustFOIA is hosted in the most secure location, Microsoft Azure Government Cloud.
TESTIMONIALS
See What Our Clients Say
“The greatest benefit from JustFOIA increased situational awareness for everything that is going on. Sometimes, there are multiple team members working on a request. If it was done in individual email accounts, we couldn’t see the progress. JustFOIA allows a 30,000-foot view of progress with all requests within the system. We can determine why things are bottlenecking to move things forward. In Development Services, there are so many divisions and responsibilities – imagine if five people were assigned to one request. Each division is now a department within the system, so the requests are being routed efficiently. Our process will continue to evolve, and JustFOIA gives us the opportunity to evolve!”
– Austin Blake, City Manager, Kissimmee, Florida
HOW YOU BENEFIT
Why Choose JustFOIA?
- Â Powerful and Easy to Use Software.
- World-class Support.
- Training Center with over 100 Videos.
- Simple to Use, Powerful, Automatic Document Redaction Tool.
- Internal and External Discussions.
- We Make Data-driven Decisions with You.
- Monthly Customer Exclusive Events.
- System Integrations.
LET'S GET STARTED
Contact Our FOIA Solutions Experts
We put clients first, always. Our team is ready to show you the MCCi difference. You may reach us by phone, email, or submit the form below.
