Records Request Management
JustFOIA saves you time on every step of the records request process from intake to delivery. Serve your community better with our easy to use FOIA request management software.

JustFOIA saves you time on every step of the records request process from intake to delivery. Serve your community better with our easy to use FOIA request management software.
Records requests continue to increase, and the demand for transparency is at an all-time high. Customers choose our software to bridge the gap for their community โ improving the overall customer service experience while digitizing in-person services.
Our records requests software tracker, designed for state and local governments, educational institutions and tribes, manages every step of the process from intake to delivery to save your team valuable time. It is essential to leverage technology to streamline your records requests process.
Online forms reduce phone calls, emails, and letters.
Never lose track of assignments with notifications for your departments.
Mitigate the risk of redaction with automated and manual options.
Transparent communication with the requester and cross-department keeps everyone on task.
Accurately estimate time and materials for deadlines and payments.
Recover revenue loss with the request payment portal.
Stay in compliance with escalation and bottleneck reports to name a few.
JustFOIA is hosted in the most secure location, Microsoft Azure Government Cloud.
โThe greatest benefit from JustFOIA increased situational awareness for everything that is going on. Sometimes, there are multiple team members working on a request. If it was done in individual email accounts, we couldnโt see the progress. JustFOIA allows a 30,000-foot view of progress with all requests within the system. We can determine why things are bottlenecking to move things forward. In Development Services, there are so many divisions and responsibilities โ imagine if five people were assigned to one request. Each division is now a department within the system, so the requests are being routed efficiently. Our process will continue to evolve, and JustFOIA gives us the opportunity to evolve!โ
Austin Blake, City Manager, Kissimmee, Florida
We put clients first, always. Our team is ready to show you the MCCi difference. Send us a message and we will follow up with you in one business day.
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