Get More Good Days Done™
with MCCi Professional Services
Say goodbye to daily detours
You’re full of hope and ready to build the future your organization deserves. But then everything unravels. Missed deadlines. Out of control budgets. Your vendor’s promises of partnership evaporate into unreturned calls and finger-pointing. Forcing square-peg solutions into your round-hole workflows. Minor hiccups are becoming major roadblocks that hijack your days and drain your team’s energy.
What if you could...
CUT THE RISKS
Partner with a team that’s earned a 98%+ satisfaction rating?
SKIP THE BUSYWORK
Let certified experts handle the technical heavy lifting?
GET THE HELP YOU NEED
Get training personalized for your specific situation?
Professional Services: What Separates Success from Struggle
Your project's success depends on expert implementation. Our professional services team maps every detail before implementation begins. We test extensively to catch issues early. We train your team until they're confident power users. Strong professional services mean faster adoption and higher user satisfaction. Your investment pays off exactly as planned. Don't leave success to chance.
Software Implementations We deploy your software with zero disruption to daily operations. Expert configuration and comprehensive training ensure immediate success.
Process Discovery We map your workflows to find hidden automation opportunities. Our analysis eliminates bottlenecks that slow down your team.
Business Process Automation We automate repetitive tasks that waste your team's time. Manual errors disappear while productivity soars across departments.
Solution Training Our hands-on training sessions create confident power users. Ongoing support guarantees maximum adoption and long-term success.
About Our Team
Our professional services team members are certified cross-platform specialists. They know which platform works best for each specific use case. Years of experience means fewer surprises and faster problem-solving.
(98% project satisfaction)
- Proven Expertise. Cross-platform certified engineers with years of implementation experience.
- Ongoing Support. Training and support that ensures long-term success.
- Seamless Integration. Connect all your systems for maximum efficiency.
40+
professional services team members, including project managers, engineers, technical trainers, and more.
Cut the Risks. Skip the Busywork. Get the Help You Need.
We are your technology innovations solution and service provider, and we pride ourselves on providing top-notch customer service to every client. We believe that clients’ needs come first, always.
Services That Scale with You
Every organization has unique needs and constraints. We tailor our professional services to suit your project's size, timeline, and budget. Small teams get streamlined support while enterprise clients receive comprehensive management. Our flexible approach means you never pay for services you don't need.
Your solution. Your way.
Forget one-size-fits-all implementations and processes. Our cross-platform engineers evaluate your environment to find the perfect technology match. We select and configure solutions that align perfectly with how your team actually works. From Laserfiche configurations to ABBYY intelligent document processing to government websites – we choose what works best for you. No forcing your team to adapt to the wrong technology. We find solutions that integrate seamlessly with your existing systems and workflows. Every recommendation is designed to deliver maximum value for your specific situation.
Keeping every project on track.
Small project? We keep it simple and fast. Major transformation? You get the full treatment with roadmaps, budgets, and risk management. We scale our approach to match your reality. No cookie-cutter processes that waste your time. Our project managers have seen it all – from quick tweaks to massive rollouts. They know exactly when to jump in and when to stay out of your way. You get clear timelines and smart communication.
Here’s the real value: we catch problems before they derail your project. While other implementations spiral out of control, yours stays on track and hits every milestone. That’s the difference between hoping for success and delivering it.
Never wonder what's happening.
No more information black holes. Our client portal gives you real-time visibility into every task, milestone, and update. Combined with regular status meetings, automated recaps, and centralized documentation, you’ll never wonder “what’s happening with our project?” again.
We believe transparency builds trust and prevents surprises. You get instant access to project timelines, budget status, and next steps. Our automated updates mean you’re always in the loop without having to ask. When decisions need to be made, you have all the context upfront. No more chasing down project managers for basic updates or wondering if things are on track.
