The decision to update the latest Laserfiche version is not to be made lightly. As your solution provider, we put each version to the test. Our professional services team reviews the nuts, bolts, and user experience to find any issues and potential risks, then work with Laserfiche to resolve these concerns in point releases. Let’s …
Records Manager’s jobs constantly evolve due to the nature of their role. New laws change compliance standards, or a new grant program requires keeping application and funding records. Records Managers are nimble and lifelong learners. A position once viewed as primarily administrative, the front lines and keepers of all things paper quickly become more technology-focused. …
Future of Records Managers as Chief Data Officers Read More »
Most organizations have experienced the drudgery of scanning stacks of invoices, receipts, contracts, HR documents, etc., in the quest to “go paperless.” In the past, you might have dealt with optical character recognition (OCR) tools that produced less-than-ideal results, forcing you to go back and look at those original hardcopies to figure out the contents …
As a technology innovation expert, we have helped numerous state agencies and other organizations to modernize their content management. When you start to research content services and intelligent automation, you’ll come across the words “composable” and “extensible.” We will talk about a lot of techy stuff in this blog, and we want you to understand …
Composable, Extensible Platform – What Does That Mean? Read More »
The annual Digital Counties Survey by The Center for Digital Government is highly regarded. The survey is not a popularity contest but a demonstration of leadership and effectiveness in citizen-first technology in the counties. These places are leading the way in technology implementation nationwide, creating more efficiency and safer communities for their citizens. “Congratulations to …
GovTech Digital Counties Awards: It’s Time to Celebrate Read More »
What is Laserfiche Cloud? As NASCIO announced, cloud services remain a top priority of state CIOs (Chief Information Officers). Your Laserfiche and cloud journey has two primary options – Laserfiche Cloud or Laserfiche in Managed Cloud. Yes, we offer a white-glove, managed cloud environment built especially for public sector agencies with the top-rated security hosted in …
Government leaders know that the public expects “Amazon-like” service but face many hurdles in modernizing digital services – tight budgets, competing priorities, executive and legislative buy-in, etc. With these citizen expectations and other challenges, it can often feel like the goal of digital transformation is a mountain too high to climb. This is where the …
Technology Modernization Projects: A Modular Approach Read More »
A top-flight IT team and talented developers are always a good thing, but the reality is that these valuable employees can only work so many hours each day. Many organizations rely on homegrown applications to handle custom reports and database queries, systems integrations, and business process management. If a talented team member leaves your agency, …
Benefits of Low-Code and No-Code Business Process Automation Platforms Read More »
The future of work is changing, and government agencies are right in the thick of it. “Workforce,” or people, has been at the top of the list for a few years now. In a previous post, we looked at NASCIO’s 2022 State CIO top priorities list, which didn’t include costs and budgeting for the first …
How Will Government Adapt to the Future of Work? Read More »
Contributor: Arianna Kessler, Project Coordinator, MCCi It’s a fact — sometimes software implementations fail because they go over budget, there’s no end-user buy-in, go-live deadlines slip, and a host of other reasons. As the world’s largest seller of Laserfiche, we know the ins and outs of implementing this best-of-breed content services platform. We have a few tips to …
Many local governments and municipalities plan to implement robotic process automation in 2021.
The American Rescue Plan Act (ARPA) was a $1.9 trillion piece of legislation enacted in March 2021 to help the country recover from the COVID-19 pandemic and prepare for the future. Key to the bill was $350 billion in direct aid to state and local governments through the State & Local Fiscal Recovery Fund. As initially …
For the first time since 2008, CIOs did not put budget and cost control on their Top 10 list of IT priorities. However, behind this seemingly good news, there is a conundrum wrapped in a bit of a riddle. Federal stimulus packages gave state and local governments the funds for numerous upgrades. So how do …
Why MCCi Supports NASCIO’s 2022 State CIO Top Priorities Read More »
Cloud-first is an organizational commitment to consider the cloud before any solution when optimizing IT spend or launching new projects.
CEOs are turning to HR leaders to recruit the talent needed to drive digital ambitions, but recruiting talent is a highly competitive market.
An important update from our President and CEO regarding COVID-19
Design as much as you want since you can always delete and start over.
Before considering tabling the idea of outsourcing the management of your infrastructure, consider the recent outages that affected several high-traffic MyFlorida websites. The impact reached DMV services, the Department of Children and Families, and even the website for Governor Ron DeSantis. How did this happen? A hardware failure occurred following the malfunction of a backup …
Let’s look at the economics of using paper for information storage and what to expect with future supply, demands, and costs. Supply Chain Issues and Inflation Over the past two years, the COVID pandemic disrupted many supply chains, and the pulp and paper industry relies on more than just a steady diet of trees. The …
Contract Lifecycle Management (CLM) usually comprises manually driven processes for document creation, management, approval, storage, renewals, and archival. In many cases, relevant documents only exist as hard copies in a file folder somewhere. They may even be stored off-site. Multiple versions of documents might live in various directories with no centralized policy for document retention …
Top Benefits of Cloud-based Contract Lifecycle Management Read More »
Technology is changing fast, and keeping up with internal and external customer demands is an ongoing challenge. While considering significant investments in your infrastructure, we recommend asking the following questions: Is the technology mature? Should we buy now or wait for the next release? How can this technology scale with us as we grow? Do …
OpEx: The Bottom Line on Future-Proofing Your IT Read More »
Let’s take a deeper look at HR recruitment challenges with a skill gap and available talent and how robotics process automation (RPA) removes these barriers.
Enterprise Content Management (ECM) and Content Services Platform (CSP) are terms for software applications like our low-code, no-code Laserfiche solution. These terms are coined by industry analysts (Gartner, Forrester, etc.) to represent a category of similar technology offerings. As the applications’ capabilities or enterprises’ needs mature, sometimes an update in naming is appropriate. Enterprise Content …
Did you know that MCCi offers complimentary consultations to help build a case for technology needs related to the pandemic?
Industry experts say ARPA is the most significant opportunity to reinvent systems and better prepare for the future.
The change of pace to solve the digital divide in wireless and wireline communication infrastructure brings renewed energy to businesses and government services.
The American Rescue Plan Act and CARES Act provide much-needed relief for operational technology needs.
Intelligent automation (IA) is a combination of robotic process automation and artificial intelligence, which empowers rapid business process automation and accelerates digital transformation. An organization can implement IA throughout its entire automation journey from discovery to optimization. IA presents many opportunities enterprise-wide to leverage a whole host of different technologies, such as: Machine Learning (ML) …
RPA and the advent of digital workers altered the landscape for finance professionals across all industries.
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