What’s the Difference? An Enterprise Content Management (ECM) system stores your documents and keeps them secure by providing access to the appropriate people only. Over the years, ECM evolved into a complete Content Services Platform (CSP) to serve every department within your organization by addressing increasingly complex business process issues.
Implementing Laserfiche allowed Osceola County Sheriff’s Department to streamline their business processes beyond a filing cabinet into business process automation.
“Our HR department used to have a filing room that was fireproof, and now all files are scanned in directly to Laserfiche. Our recruiting department used to only accept printed paper applications that you either had to come in to fill out or you could print from home. They were receiving around 50 applications a month with that system. The first month we implemented the online application, the applicants tripled, reaching up to 800 applications in one month alone,” said Glasscock.
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“As always, Vache was able to step through what the issue was and even provided a video to assist the rest of my new techs in future installs. Thanks again!”
– Programmer, Analyst, Va. Beach City Public Schools, Sue Anglim