Who We Serve
Law Enforcement
Officers and staff didn’t join law enforcement to fight paperwork. MCCi helps police departments and sheriff’s offices automate the work that happens around the badge — reports, records, approvals, and requests — so your team can focus on the community, not the file cabinet.
Cut Through the Chaos & Serve Citizens Better.
Every agency runs on more than its RMS. Behind every case file, warrant, and shift are dozens of manual steps that slow your team down and put security at risk.
Report Writing Marathon
Officers re-enter the same information across disconnected systems — incident reports, evidence logs, case files — multiplying the time spent on every case.
The Paper Pileup
Briefing sheets, training records, and incident reports pile up in filing cabinets and shared drives, and critical details get lost between platforms.
Communication Gaps
Dispatch, patrol, detectives, and command each work from separate systems, so updates that should move in seconds take hours — or don't reach the right person at all.
Compliance Anxiety
Budgets are tighter and expectations are higher. Outdated technology doesn't reduce the workload — it multiplies it.
Security & Data Loss Risk
Case files on thumb drives, records living in unsupported databases, no audit trail. One lost drive or one crashed database can jeopardize an active investigation.
RMS integration, not replacement
For most agencies, the biggest bottleneck isn't the RMS, it's everything that happens before a record ever reaches it. Field reports and citations get scanned inconsistently across substations. Backfiles of paper pile up in records departments. Officers spend shift-end hours scanning, naming, and manually attaching documents to case files.
MCCi closes that gap:
- Consistent capture, wherever it happens: desktop or field scanning with standardized naming and retention applied automatically, so quality and consistency don’t depend on who’s doing the scanning.
- From the field to the file: records captured in Laserfiche link directly on the RMS screen for one-click viewing, eliminating duplicate uploads and manual attachment.
- Automation that reads the paperwork for you: Laserfiche can recognize case numbers on scanned documents and route them automatically; batch processing tools handle high-volume backfiles with minimal manual indexing.
- One home for everything: RMS doesn’t store media, backfiles, and records outside your RMS live; it stores them in a single, retention-managed system instead of scattered drives and file rooms.
Why Efficient Law Enforcement Agencies
Choose Smart Solutions
Your team didn't sign up to be data entry clerks. They joined public service to make a difference. It's time to give them the tools to do exactly that.
All-in-One Solution
Laserfiche, provided by MCCi, gives your agency one secure system for everything outside your RMS/CAD, such as HR onboarding, training records, chain-of-command approvals, warrants, and case support documentation. Laserfiche does not replace your RMS. We integrate and eliminate everything that still runs on paper or spreadsheets.
AI-powered capture and classification reduce manual data entry, so records staff spend less time indexing and more time on real work. Laserfiche is deployed in the cloud or in a managed environment, whatever fits your agency’s data and network requirements.
Public records requests never stop coming, and law enforcement carries some of the heaviest volume of any government function.
JustFOIA gives your agency a purpose-built workflow for public records, subpoenas, and interagency case file exchange — replacing email threads and spreadsheets with a secure, trackable process built for the scrutiny law enforcement records require.
Fayetteville PD’s case files lived on thumb drives and in Access databases. A lost drive exposed the risk; database crashes threatened active investigations. When IT proposed a digital platform, police leadership was skeptical — a common concern for agencies handling sensitive case data.
MCCi demonstrated restricted access controls, security tagging, and automatic backups.
Forensics consolidated four separate request forms into one intelligent workflow. Officers built an automated house check request — residents submit online, and the system assigns an officer automatically.
The result: the Police Department became the City of Fayetteville’s largest Laserfiche user — and a model for what’s possible when security concerns are addressed head-on, not talked around.