Law Enforcement

We understand Law Enforcement’s need to respond quickly, and to get back to serving their community by reducing paperwork and manual processes.

Paperless Document Management Solutions
Osceola County Sheriff truck

MCCi Solution

Fight Crime - Forget the Paper!

Law Enforcement agencies are focused on public service. Transforming operations through digital solutions allow staff to have what they need at their fingertips and reduce the manual data entry. Paperwork and processes must be streamlined to ensure they can do their jobs quickly and efficiently.

It’s important to manage all files and case documentation in a central, secure location. We help organize scanned documents, electronic documents, photographs, audio, video, email, and evidence to make it easier for staff to instantly access files needed quickly, especially while working in the field.

HOW WE SERVE YOU

Why Choose Automation?

It’s easy to see why agencies like yours are working in paperless environments!

Improve Internal Processes

Case Management, digital evidence management, the chain of command approvals, back-office processes, and more can be handled electronically and easily viewed and audited to speed up processes.

Secure Records & Data

Ensure that any records stored electronically are only accessed by authorized personnel, and you have the reports to prove it.

Streamline Public Forms

House checks, party checks, anonymous tips, citizen events, and more- manage these forms electronically with a streamlined workflow for quick review.

Stop Manual Data Entry

Remove manual data entry by integrating your current systems like RMS, CAD, and jail systems or implementing digital workers to handle the keystrokes.

BEST-IN-CLASS COMMUNITY SERVICE

 

Implementing Laserfiche allowed Osceola County Sheriff’s Department to streamline their business processes beyond a filing cabinet into business process automation.

“Our HR department used to have a filing room that was fireproof, and now all files are scanned in directly to Laserfiche. Our recruiting department used to only accept printed paper applications that you either had to come in to fill out or you could print from home. They were receiving around 50 applications a month with that system. The first month we implemented the online application, the applicants tripled, reaching up to 800 applications in one month alone,” said Glasscock.

SUCCESS STORIES

In addition to yielding more complete applications, the tools in Laserfiche Forms allowed Osceola County Sheriff’s Office to streamline and tailor their application for each applicant through the use of “trigger questions.”

According to their IT Application Analyst, Haylee Glasscock, “It was very helpful to the process – depending on the position being applied and the answers given to certain questions, different pertinent fields will be displayed.”

“For example, if you select that you are applying for a sworn position, additional questions that are not required for civilian applications will populate,” Glasscock said.

 
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