Meet the Client
Collin County sits just 20 miles north of Dallas, Texas. Home to 935,000 residents, it’s the fourth-most populous county in the state. By 2030, that number is expected to double. The county launched a paperless initiative to keep pace with rapid growth while giving employees their time back.
Daily Detour: When Stamping Becomes Your Full-Time Job
County clerks were drowning in paperwork. Banks and other entities submitted four physical copies of every document requiring county signatures. Foreclosure documents alone contained over 100 pages each. Clerks manually stamped each page with a rubber stamping machine to add page numbers and dates. Then they initialed every single page by hand.
“Outside entities such as banks supply four physical copies of each document, such as a foreclosure document, that need to be signed by the county. A single foreclosure document contains more than one hundred pages and could take hours to sign and stamp.”
One document could consume hours of a clerk’s day. Multiply that across dozens of documents weekly, and the burden became unsustainable. Staff needed a way to reclaim their time and focus on work that actually required human judgment.
About our Client
CLIENT NAME:
CHAMPION:
Tim Nolan
Senior IT Manager
POPULATION:
est. 1.255 million residents
SOLUTIONS:
The Solution: Four Buttons That Changed Everything
Working with MCCi as their Laserfiche solution provider, Collin County built a digital stamping system using the Laserfiche SDK. Clerks now scan one copy of each document into Laserfiche. Four custom buttons at the top of the document viewer replaced the entire manual process:
- Account number stamp (pulled from document metadata)
- Current page number stamp
- Total pages stamp
- Filed stamp (auto-populates clerk’s initials and date from Windows credentials)
Clerks simply select the appropriate stamp and drag it to the correct spot. They can apply stamps to single pages, ranges, or entire documents at once. The system converts HTML text stored in SQL into images in real-time using ABCpdf. Once applied, stamps are permanently burned into the document to prevent alterations.
The solution leverages Laserfiche training concepts while maintaining security and accuracy. MCCi provided Laserfiche support throughout implementation to ensure clerks could adopt the new workflow without disruption.
The Results: Hours Saved, Accuracy Improved
Documents that once took hours now take minutes to process. Clerks no longer spend their days operating stamping machines or hand-writing initials. Automatically populated stamps eliminate human error in page numbering and dating. The county processes the same volume of documents with significantly less staff time.
Most importantly, clerks can focus on tasks requiring their expertise rather than repetitive manual work. As Collin County continues to grow, this scalable system will handle increased document volume without adding headcount.
MCCi continues to serve as Collin County’s Laserfiche partner, providing ongoing Laserfiche customer support and consulting as the county identifies new automation opportunities.