Meet the Client
Westminster, Colorado serves over 116,000 residents just northwest of Denver. The city’s police department protects a diverse community known for its thriving business districts, parks, and family-friendly neighborhoods. When Colorado passed Senate Bill 20-217, the Law Enforcement Integrity and Accountability Act, Westminster PD needed a reporting system immediately.
Daily Detour: New Law, No Time to Waste
Parts of SB 20-217 went into effect the day it was signed. Officers now had to collect specific data on every police contact with the public. This information feeds into mandatory annual reports for the Division of Criminal Justice. Paper forms wouldn’t cut it. Spreadsheets would create chaos. Westminster needed a digital system that officers could use from their squad cars without extensive training. The clock was ticking, and manual processes would pull officers away from community work while creating compliance risks.
About our Client
CLIENT NAME:
City of Westminster, CO
Police Department
POPULATION:
est. 115,000 residents
SOLUTIONS:
Daily Detour: Days, Not Months
Westminster PD was already using Laserfiche for document management. They’d started exploring electronic forms for other processes. This made their decision straightforward. Working with MCCi as their Laserfiche solution provider, the department configured a custom electronic form in just a few days. Within a week, minor adjustments had the system running smoothly.
The form captures all state-required data fields. Database lookup functionality eliminates redundant data entry. Officers complete forms from mobile devices or in-car computers. Once submitted, Laserfiche Workflow takes over automatically. It files the record, assigns the proper template, and populates metadata fields needed for state reporting.
The department handles many mental health and welfare checks. With Laserfiche, they can redact sensitive information before sharing records. Cases requiring further review get routed automatically to internal affairs. Officers adapted quickly because the interface felt natural. No complicated training sessions. No resistance to adoption.
The Solution: Setting the Standard Statewide
Westminster became one of Colorado’s first law enforcement agencies to meet SB 20-217 requirements digitally. Officers complete forms in minutes without leaving their vehicles. The metadata structure makes searching and reporting simple. When Colorado finalizes reporting guidelines, Westminster will be ready. They’re already planning to digitize their Use of Force forms using the same approach.
The city anticipates sending reports to third-party platforms like Crime Insight by 2022. Because everything runs through Laserfiche Workflow, they can automate report generation and submission. This saves staff time and reduces errors. What started as a compliance challenge became an opportunity to improve operations across the department.
MCCi helped Westminster move fast when speed mattered most. The department now has a scalable system that grows with changing requirements. Other Colorado agencies are taking notice.