MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 1,600 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.
We are looking for a team player who is eager to act as a liaison between our clients and our technical team. The right candidate will be expected to build strong relationships within the client’s organization, becoming an extension of their team by recommending solutions and helping them utilize our solutions and services to improve business operations. This position may include up to 25% travel.
What you’ll do:
- Act as the primary client contact and solutions consultant
- Contact clients regularly to ensure customer satisfaction
- Generate leads and prospect for new opportunities
- Consistently achieve sales goals and are driven to deliver results
- Gather requirements needed in order to recommend appropriate and complex solutions and services
- Conduct software demonstrations that are tailored to the client’s needs
- Utilize Excel and other reporting tools
What you’ll need to be successful:
- Bachelor’s degree preferred
- 2 years of experience in business-to-business sales or account management
- Proficient computer skills
- Excellent communication skills, both written and verbal
- Excited about staying abreast of relevant technology applications
- Ability to effectively communicate and demonstrate software solutions
- Thrive working in a growth-oriented, entrepreneurial culture
- Hard-working and goal-oriented approach to work
- Great time management skills
What you can expect from us:
We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go.
WE ARE APPROACHABLE.
Want to talk to a member of management or leadership, walk up and say hi.
WE TRUST YOU.
We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.
WE EMBRACE TECHNOLOGY!
We love it, sell it, support it, use it, and need it.
WE DRESS COMFORTABLY.
We need you to work hard, not wear a tie.
WE ARE KIND.
Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.
WE ENJOY OUR TEAM.
Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.
WE VIRTUALIZE EVERYTHING.
We strive for 100% inclusion of our remote teammates.
MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
