Home » Insights » Blogs

Overcome Employee Skills Gap Challenges in a Talent Shortage Economy With RPA

people gathered at a table

CEOs are turning to HR leaders to recruit the talent needed to drive digital ambitions, but recruiting talent is a highly competitive market. The skill needs are very different now than pre-pandemic. These requirements continue to advance rapidly and create additional challenges with an increased retired workforce (mostly baby boomers).

Let’s take a deeper look at each and how robotics process automation (RPA) and a hybrid workforce approach can help.

Retiring Workforce Stats

Government employees tend to be an older age demographic (or should we say ‘seasoned’) compared to private industries.

  • 3/4 government workers are ages 35+ compared with 3/5 private-sector workers.
  • 40% of baby boomers already retired
  • In 2009, 44% of retirement-eligible government employees postponed retirement due to the recession.
  • Now influenced by the past year’s events, 38% indicated that employees accelerated their retirement plans – also known as Silver Tsunami.
chart illustrating retirement trends
Figure 17 shows that 52% still see the largest portion of this retirement wave hitting in the next few years, while only 22% see it as a non-issue or one that has already passed.

The United States has more jobs than there are people to fill them and no way to increase the supply of human labor. That’s where the opportunity for automation lies.

54% of employees believe they could save up to two hours a day by automating tasks, equating to roughly 20 hours a month. By augmenting humans with software robots, companies fill the gaps in the labor force caused by aging populations and enable younger workers to take over higher-value work. Automation promises to relieve the stress workers experience from bigger workloads due to the human labor shortage and drive enterprise-wide benefits in the process.

Talent Skills Gap

Not too long ago, researchers asserted that technology would destroy 50% of all jobs in the U.S. Instead, there’s been an overflow of jobs and a lack of modern talent to fill them. The World Economic Forum estimates that more than 1 billion people will need reskilling by 2030 to succeed in the future of work.

graph view of workforce skill sets
Figure 6 shows that the most sought-after skills are deeply human but require training and practice.

Who has the time with the labor shortage discussed above? Robotic Process Automation (RPA) can save training time and gain experience in these critical soft skills.

Learn more about how MCCi and RPA can support your organizational goals.


U.S. Bureau of Labor Statistics, EMPLOYEE TENURE IN 2020
WorkMarket, 2020 In(Sight) Report: What AI & Automation Really Mean For Work