When you provide online applications, business process workflows can kick-off a series of tasks for your department providing a contactless and efficient experience.
Contactless and Efficient CX.
Paper-based forms and applications make filing for building permits more difficult for contractors, citizens, and your staff. Stop the paper from the very beginning to drastically improving efficiency and empowering your staff to be more productive. In addition to offering online applications, we can help you centralize and organize all plans, permits, and other documents. Gain instant access to digital records!
TRANSFORM THE WAY YOU WORK
Why Choose Our Document Management Solution?
Below you will find features and capabilities you can receive by implementing our content management platform. It’s easy to see why we are industry leaders by enabling organizations like yours to work in paperless environments!
Digitize Physical Content
Paper, Microfilm, Microfiche, Minute Books, Blueprints, Surveys
Train Best Practices
We teach you the right way, so you can improve efficiency quickly.
Integrate with ERP Systems
We integrate seamlessly with your ERP systems.
Analyze Business Processes
This isn’t a once-size-fits-all solution. We tailor our services for your unique needs.
Our customer success team is here to customize your system every step of the way!
Migrate Legacy Systems
Retiring older systems can be an overwhelming experience. We make data transfers seamless.
Automating cumbersome operations elevates your team to new levels of productivity.
Implementing Laserfiche allowed Osceola County Sheriff’s Department to streamline their business processes beyond a filing cabinet into business process automation.
“Our HR department used to have a filing room that was fireproof, and now all files are scanned in directly to Laserfiche. Our recruiting department used to only accept printed paper applications that you either had to come in to fill out or you could print from home. They were receiving around 50 applications a month with that system. The first month we implemented the online application, the applicants tripled, reaching up to 800 applications in one month alone,” said Glasscock.
See What Our Clients Say
– Michael Read, deputy MIS director, Brunswick County
THE MCCI DIFFERENCE
Why Choose Our Team?
- We provide rapid deployment.
- We do the right thing. Always.
- We deliver services efficiently and with a smile.
- We are fueled by crushing goals – yes yours too!
- We are unreasonably picky about our teammates.
- We make data-driven decisions with you.
We are here for you when you need us.
We are your technology innovations solution and service provider and pride ourselves in providing top-notch customer service to every client. We believe that clients’ needs come first, always.