Hello to our MCCi Community!
This year provided plenty of plot twists and turns for all of us.
Having the opportunity to witness your dedication to continue operating, responding, and serving your employees, customers, and communities with technology innovations was incredible.
This year brought many changes for MCCi too!
We embarked on our own digital transformation to improve our customer service experience and how we serve on the services side. We expanded our offerings to support your needs for automation with robotic process automation, managed cloud, and digital signatures — tying everything together with your Laserfiche solution and business continuity planning to empower business operations for the present and future.
Our transformation did not stop with our services.
We are in the final implementation phase with our new ERP system to enhance your technical support, client relations, and billing experiences. We look forward to launching the new client portal in the first quarter too.
A special thanks to our clients who shared success stories with us this year. By sharing your use cases, you encourage others in our community to innovate, evolve, and prosper. We are grateful for the opportunity to continue working with you.
Finally, we wrapped up the year with a new look for our brand and website!
The MCCi site will continue to evolve with your needs in mind. We hope you will explore and find it useful by learning from our growing client community through recorded webinars, success stories, and trending news topics.
Our vision is to free one million people from manual business processes so you can grow and your organizations prosper.
You are the center of everything we do. We believe our new look shares this vision and hope you see that too.
Cheers to a new year and to each of you,