
MCCi Solution
Human Intelligence and Machine Learning - A Winning Combination.
Machine Learning is an evolving technology – understanding that is critical to realizing its value.
HOW IT WORKS
Types of Machine Learning
Machine learning (ML) is the study of computer algorithms that improve automatically through experience. It is seen as a subset of artificial intelligence. The logic is used to evaluate a set of inputs to produce an output or more. There are three core approaches to machine learning:
When it comes to business process automations, the most common form of machine learning used today is the Supervised method.
The Supervised method is where the software is presented with an example of inputs and the desired outputs. This approach to a machine learning process begins with the “teacher”. The teacher(s) are typically a group of business process owners and business analysts who have gathered a training set of data. This includes samples of input data, and examples of the desired results. The objective is to guide the algorithm(s) on how to map the provided inputs toward the desired outputs.
Following the achievement of successful baseline results, an operational environment is necessary – it’s designed to allow for incremental improvements over time. This requires a feedback process to allow the algorithms to evolve as additional inputs and outputs are evaluated.
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