MCCi Community Development
Smart Electronic Forms
Say goodbye to duplicate data entry, lost or difficult to read paper forms, or an inbox full of fillable PDFs. GovBuilt’s digital forms for government agencies save time and keep you organized.
Daily detours...
- Missing or inaccurate data
- Confusing instructions
- Manually transferring data from forms to other systems
- Difficult to configure
But with more good days...
- Accurate data
- Auto-populated basic information
- Integrated with other software
- Set up and modified without calling tech support
Forms Features
Stop juggling multiple vendors and fragmented systems. Our smart forms solution eliminates the headaches of managing scattered processes while delivering the streamlined experience your team and citizens deserve.
Staff independence without an IT ticket.
Your team creates and modifies forms using our intuitive interface. No coding knowledge required, no IT tickets needed, no waiting for vendors to make simple changes. Maintain full control over your forms.
The visual editor displays exactly how forms will appear to citizens, with real-time preview capabilities that enable you to test logic and formatting before publishing. Form elements like text fields, dropdowns, and checkboxes snap into place with simple clicks, while conditional logic rules can be set up through straightforward dropdown menus.
Changes go live instantly, giving your department the agility to respond quickly to policy updates or citizen feedback.
Eliminate form confusion.
Reduce citizen frustration by displaying only relevant information. When a contractor indicates that no basement exists, basement-related questions are automatically eliminated. Your applicants see what matters, complete forms faster, and submit accurate information.
Smart branching logic guides users through personalized question paths based on their specific situation, eliminating irrelevant sections that waste time and cause confusion. Fields can show or hide entire sections, adjust required documentation lists, and even modify fee calculations based on user responses.
This intelligent approach reduces form abandonment rates while improving data quality, as citizens only answer questions that actually apply to their circumstances.
Eliminate repetitive data entry.
When users log in, their name, tax ID, and profile information populate automatically. Less typing means faster completion rates and fewer abandoned applications. The system remembers business licenses, contractor certifications, and contact details across multiple form submissions, eliminating the need for repetitive data entry for regular applicants.
Citizens only need to update information when it changes, and these updates will automatically apply to all future forms. For returning users, the platform can pre-fill application histories, making renewal processes significantly faster and more accurate. Integration with existing databases enables property addresses to auto-populate parcel numbers and zoning information.
This seamless data connection reduces errors and ensures consistency across all government touchpoints.
Fix bad data before it starts.
Spend less time chasing corrections and fixing incomplete submissions. Our built-in validation ensures phone numbers, dates, and email addresses meet proper formats before forms reach your staff.
Smart forms can verify Social Security numbers follow correct patterns, confirm ZIP codes exist in postal databases, and check that license numbers match state formatting requirements. Required fields prevent incomplete submissions, while conditional validation adapts rules based on user selections.
Data validation happens in real-time, alerting users to errors immediately rather than after submission.
End the email shuffle.
No more scattered documents or missed attachments. Plans, certificates, permits, and supporting materials are uploaded directly into each case, creating complete digital records that follow applications from submission to approval.
Citizens can drag and drop multiple files at once, with automatic file size optimization and format validation ensuring compatibility. The system accepts common file types, including PDFs, images, CAD drawings, and Microsoft Office documents, while blocking potentially harmful files for security purposes.
Automatic case creation.
Every form submission automatically creates a trackable case—no data entry required. Documents stay organized within their cases, staff see complete application histories, and submitters receive real-time status updates without needing to call your office.
Cases automatically route to the appropriate department or reviewer based on application type, priority level, or geographic location. Built-in workflow triggers can send notifications when cases require action, approach deadlines, or need supervisor approval.
The system maintains a complete audit trail showing every action taken, document added, and status change throughout the entire application lifecycle.
Type once, know everything about the property.
When applicants enter an address, our system connects to your databases to automatically fill in property owner names, parcel details, and relevant information. Reduce errors while accelerating processing time.
The system automatically validates addresses against official postal records and tax assessor databases, flagging invalid or non-existent locations before submission. Property characteristics, such as square footage, lot size, and zoning classifications, populate instantly, eliminating the need for staff to look up basic property information. Integration with utility databases can reveal existing service connections, while environmental databases can show flood zones, wetlands, or other regulatory considerations.
Address-based lookups also trigger relevant permit requirements and fee calculations, ensuring applicants see accurate costs and necessary documentation from the start.
