MCCi Community Development
Public Portals
For citizens, digital self-service means completing tasks whenever and however is most convenient. For agencies, it means fewer routine phone calls, less paperwork, and more time to focus on what matters. It’s a win-win!
Daily detours...
- Excessive phone calls and emails
- Manual communication for updates
- Emailing shape files
- Lack of convenience for your citizens
But with more good days...
- Creates a positive, transparent digital experience
- Reduces phone calls and emails
- Keeps residents in the loop about their cases
- Centralized location for residents and contractors
Portal Features
Get more good days done with Laserfiche’s complete toolset for securing documents, automating repetitive tasks, and meeting compliance requirements.
Stay connected, stay informed.
Alerts that actually get attention. No more wondering if your message reached residents. Your public portal puts critical information front and center. Residents can’t miss what matters most. Pop-ups and banners that demand attention without being annoying.
Alert Levels – Set priority to high, medium, or low. Your urgency, their attention.
Alert Archives – Residents access past alerts anytime. No more “I missed that announcement” complaints.
Custom Appearances – Change banner colors, text, and size. Your brand, your way.
Pizza tracker for permits.
Residents get notifications that matter to them. Both in their portal and via email. No spam. No irrelevant updates. Just the information they actually want. Preferences they control. Communication that works.
Activity Notifications – Alert residents about new events, news, and updates. They stay in the loop automatically.
Department Updates – Notify residents when specific departments post changes. Targeted information delivery.
Custom Preferences – Residents choose exactly which notifications they receive. Their inbox, their rules.
Keep business moving.
Manage permits for multiple clients from one dashboard. Track every project’s status without jumping between systems. See which permits are approved, pending, or need attention. Keep all your jobs moving forward at once. No more calling city hall for updates. Schedule inspections directly through the portal. Get real-time notifications when permits get approved. Your entire workflow stays organized in one place.
