Laserfiche Integration
Esri ArcGIS
Work is getting done, but somewhere between ArcGIS and Laserfiche, everything slows down. Staff re-enter data, chase down records, and manually move files that should already be organized. Residents wait longer for answers that should be instant. Compliance risk is rising, and your team is spending time on detours that don’t add value. There is a better route.
What is the MCCi Laserfiche Integration for Esri ArcGIS?
Your agency uses ArcGIS to manage location data and Laserfiche to manage official records. But between those two platforms sits a gap, and right now your staff is filling it manually. Files are downloaded, renamed, uploaded, and uploaded again. Metadata gets lost or entered inconsistently. Records fall behind schedule. And when someone needs the full history on a property, an asset, or a case, they are making phone calls and digging through folders instead of clicking a single link.
Our Laserfiche Integration for Esri closes that gap. It automates archiving documents from ArcGIS into Laserfiche, with metadata applied correctly from the start. And it gives every ArcGIS user a one-click link to surface all related Laserfiche records directly from the map, without leaving their workflow.
As a trusted Laserfiche Solution Provider and ESRI partner, MCCi handles implementation, configuration, and training so your team gets up and running fast, and gets ongoing support as your needs grow.
How our clients use this integration...
Inspection and Code Enforcement
Photos, violation reports, and checklists captured in ArcGIS auto-sync to Laserfiche with metadata applied. Click one map link to access the full record history instantly.
Emergency Response and Resident Relocation
Displacement records and property assessments sync automatically to Laserfiche with location and case identifiers. Emergency managers access the full address history in one click, supporting FEMA reimbursements and after-action reviews.
Species and Habitat Tracking
Species sightings and survey reports captured in ArcGIS are auto-archived to Laserfiche, with coordinates and survey dates as metadata. Your team retrieves complete location history from the map, supporting grant compliance and regulatory reporting.
Latest Client Projects
TOWN OF TRUCKEE, CA
Town Links Laserfiche to Esri for Instant Parcel Records
TOWN OF NORMAL, IL
Normal Makes the Most of Laserfiche with Integrations
SAN BERNARDINO CO., CA
Public Works Moves from FileNet to Laserfiche with ESRI
VENTURA COUNTY, CA
Eliminates Paper Delays in Legal Document & GIS
CABARRUS COUNTY, NC
Distribute $6.5M in Emergency Rental Assistance
COLLIN COUNTY, TX
Built GIS-Based Crisis Response System in Days
Laserfiche Integration Features
Tired of juggling disconnected systems that slow down your team? Laserfiche ECM eliminates the frustration of switching between applications and manually transferring data.
Your escape from manual file transfers
Every time a new attachment is added in ArcGIS, whether through a mobile inspection app, a field survey, or a data collection form, this integration captures it automatically and moves it to Laserfiche. No one has to download it. No one has to upload it. No one has to remember to do it at the end of the day.
The sync happens in the background, in real time, across any ArcGIS-connected workflow. Staff in the field stay focused on their work. Staff in the office see records arrive organized and ready to use.
How It Works:
A webhook monitors your ArcGIS Online feature layers for new attachments. When one appears, the integration authenticates securely, retrieves the file and its associated attributes, and imports it into the configured Laserfiche folder with template fields pre-populated. Optionally, the original attachment is removed from ArcGIS after sync to keep storage clean.
From inbox to database in seconds
A document that arrives without the right metadata is a document that is nearly impossible to find later. Metadata Mapping ensures that every file transferred from ArcGIS arrives in Laserfiche already tagged with the information that makes it searchable, compliant, and useful.
ArcGIS attributes map directly to Laserfiche template fields during the sync process. Location identifiers, record numbers, dates, department codes, and other key values are automatically carried with the document. No manual entry. No inconsistency. No guesswork.
How It Works:
During configuration, your MCCi implementation team maps the ArcGIS attribute fields from your feature layers to the corresponding Laserfiche template fields. When a document syncs, those values are automatically populated. The result is a record that is indexed, organized, and ready to participate in your existing Laserfiche workflows and retention schedules from the moment it arrives.
One click to everything that matters
Every feature in your ArcGIS Web Map now has a direct link to all related Laserfiche documents. Click a parcel, an asset, a project point, or any mapped feature, and a single link opens a Laserfiche search that surfaces everything connected to it: synced files, direct uploads, historical records, and documents added through any other process.
This is not a rigid 1:1 link between a GIS feature and a single document. It is a live search that returns everything matching the attributes you configure, across your entire Laserfiche repository.
How It Works:
During setup, your team configures the search attributes that will drive the Dynamic Search URL, such as address, parcel ID, asset number, or project code. That URL is embedded in your ArcGIS Web Map pop-ups using Arcade expressions. When a user clicks the link, Laserfiche executes the search in real time and returns all matching documents, regardless of how or when they were added.
Less clutter, lower costs, no extra effort
Once documents are safely archived in Laserfiche, there is no reason to keep duplicate copies in ArcGIS Online. The cleanup feature automatically removes attachments from ArcGIS after a successful sync, keeping your GIS storage lean without requiring any action from your team.
This matters practically for organizations managing large volumes of photos, reports, and file attachments across active field operations. ArcGIS storage costs add up. Duplicate files create confusion about which version is authoritative. Cleanup handles both problems automatically.
How It Works:
After the integration confirms a successful transfer and archive in Laserfiche, it removes the original attachment from the ArcGIS feature. The process is logged for audit purposes. Laserfiche becomes the single authoritative record. No manual cleanup queues. No storage management overhead.
Technical FAQs About Laserfiche AI
What ArcGIS apps work with the automatic sync?
Any ArcGIS Online application that allows file attachments, including Field Maps, Survey123, and QuickCapture, will trigger the sync automatically when a new attachment is added to a feature layer.
Does this work with Laserfiche Cloud?
Yes. The integration is compatible with both Laserfiche Cloud and Laserfiche Self-Hosted deployments.
Do we need ArcGIS Server for this to work?
ArcGIS Server is not required for the full integration. ArcGIS Online supports both the automatic sync and the Dynamic Search URL features. ArcGIS Server environments support the Dynamic Search URL for document retrieval.
What happens if a file fails to transfer?
The integration includes error logging. Your team and MCCi support can review transfer logs to identify and resolve any failures. Documents are not deleted from ArcGIS until a successful transfer is confirmed.
Can we configure the search to work for multiple record types?
Yes. The Dynamic Search URL is configurable per feature layer. You can set different search attributes for different layers, such as parcel ID for land records, asset ID for infrastructure, and project number for capital projects.
How long does implementation take?
The standard package covers installation, configuration for one ArcGIS layer, and training. Most implementations are completed quickly. Engagements covering multiple layers or custom filing workflows are scoped based on your specific environment.
Is historical batch processing available?
The integration is designed for ongoing, new-attachment automation. For organizations needing to migrate historical documents from ArcGIS into Laserfiche, MCCi's professional services team can scope a custom engagement using AI-assisted batch processing to extract metadata and organize documents automatically.