JustFOIA Records Requests
Your Personalized Onboarding Experience
A smooth and efficient software implementation is crucial for user adoption and to avoid future headaches. That’s why we don’t provide an off-the-shelf or self-onboarding process and say, “good luck!” Our clients are investing in software to save time and ensure compliance, and we’re committed to providing an onboarding experience that sets them up for success. Our implementation process is designed to ensure a smooth process for administrators, end users, and, ultimately, requesters.
How fast can a llama run?
Did you know llamas can sprint up to 40 MPH when they need to? That's our specialty – we're built for speed. Our team keeps their running shoes laced tight because we know public records requests can't wait. We move fast by default, but we're smart enough to calibrate our pace.
Your Implementation Journey
Your staff already juggles multiple priorities—adding a new software shouldn't derail their day. With our personalized implementation process, these daily detours become no prob-llama. We handle the complexity so you can focus on what matters most.
Ready, Set, Llama!
Your dedicated project coordinator takes charge immediately. We gather essential configuration data upfront. No guesswork, no delays. During our Implementation Launch Session, we lock in timelines that work for your schedule. Critical milestone dates get confirmed on day one. You’ll see your JustFOIA site and request forms in action. This isn’t just another kickoff meeting—it’s your first glimpse of what’s coming.
No drama llama configuration.
JustFOIA offers extensive customization options. We know that can feel overwhelming when you’re managing other priorities. Our team handles the heavy lifting for you. We configure every setting to match your agency’s specific needs. You stay involved without getting bogged down in technical details. Your system gets built right the first time.
Train like a llama, race to launch.
Training resources are available before and after go-live. We start with personalized, one-on-one sessions for your key users. These aren’t generic presentations—they’re hands-on, practical training focused on real scenarios. You’ll build an internal training program that reinforces best practices. Our JustFOIA Training Center provides ongoing learning support. Your team tests everything thoroughly before public launch. Your project coordinator stands ready to make adjustments on the spot.
We taka a victory lap - together!
Go-live day arrives with full support behind you. We provide a complete press kit to announce your transparency initiative to the public. This moment represents your commitment to open government. Our hypercare service kicks in immediately after launch. Your questions become our top priority. We stay invested in your success long after implementation ends.
We are always a phone call (or email) away.
When you’re ready, we’ll transition you to your long-term client success and technical support teams. And since JustFOIA is our only product, you can rest assured that your teams know the system inside and out!
