Meet the Client
Texas Municipal Power Agency (TMPA) serves communities across the Lone Star State by generating reliable, affordable electricity. Their power generation facilities depend on critical infrastructure like turbines, transformers, and motors that keep the lights on for thousands of residents. TMPA’s engineering teams work around the clock to maintain these assets, and when equipment needs attention, they need information fast.
Daily Detour: When Critical Documents Hide in Cabinets
Picture this: a transformer shows signs of failure at 2 AM. Your engineer rushes to the asset management system to check maintenance history. The system points to a manual. But where is it?
TMPA faced this exact problem. Their engineers managed power plant assets through IBM Maximo, tracking everything from routine maintenance to emergency repairs. However, the technical documentation they needed lived somewhere else entirely. Engineering drawings, operating manuals, certification tests, and equipment specifications sat in Laserfiche, completely disconnected from the assets themselves.
Finding the right document meant leaving Maximo, opening Laserfiche, searching through folders, and hoping you picked the correct manual for that specific pump or motor. For 50 identical motors sharing one manufacturer manual, staff wasted time searching for documents they’d already found before. When equipment fails, every minute counts. This disconnect between their asset data and documentation created delays nobody could afford.
The Solution: One Click Away from Every Document
MCCi, a leading Laserfiche solution provider, built a bridge between TMPA’s systems that changed how engineers access information.
The integration works invisibly. Engineers never leave Maximo. They simply click a Laserfiche button on their toolbar, and every relevant document appears instantly. Manuals, drawings, certifications, technical specs. All there. All accessible in seconds.
Behind the scenes, custom workflows handle the complexity. When staff upload a document to Laserfiche, automated processes analyze whether it applies to one asset or many. A certification test for a rebuilt pump? That’s unique to one asset. A manufacturer manual for Model XYZ-500? That applies to all 50 motors of that type.
The Laserfiche partners at MCCi designed workflows that query the Maximo database, identify similar assets, and automatically link the documentation. Upload one manual, and it connects to every relevant asset. No duplicate files. No wasted storage. No confusion about which version is current.
TMPA’s team even gamified the backfilling process. Engineers earn points for locating missing manuals and scanning them into the system. Finding a manual that links to five turbines? That’s 50 points. Recognition from management. Bragging rights. This friendly competition accelerated what could have been years of tedious work into manageable sprints.
A custom web application called SME Review tracks progress, showing which critical assets still need documentation. Each asset links directly to both Laserfiche and Maximo, making it simple for engineers to verify they’ve got the right information in the right place.
“Engineers do not need to learn a whole new software system. They can continue to work in Maximo just like they have always done and may not even know about Laserfiche.”
The Results: From File Hunting to One-Click Access
The integration delivered benefits that matter when power generation is on the line.
Instant retrieval replaces endless searching. When equipment breaks down, engineers find manuals in seconds instead of hunting through file cabinets or folder structures. Critical information arrives when they need it most.
No learning curve for staff. Engineers work in the same Maximo interface they’ve used for years. The Laserfiche training needed? Virtually none. The system integration means staff can focus on fixing equipment instead of learning new software.
Future-proof design. When TMPA upgrades Maximo to newer versions, the integration keeps working. MCCi’s approach to Laserfiche support means technical changes don’t break the connection between systems.
Efficiency multiplied across assets. One manual uploaded connects automatically to dozens of identical assets. No one copies the same file 50 times. No one wonders which version is current. Laserfiche customer support from MCCi ensures the automated workflows run smoothly behind the scenes.
For power generation facilities where downtime costs thousands per hour, this integration turns document management from a bottleneck into an advantage. Engineers get back to what they do best: keeping the power flowing.