MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 1,600 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and Community Development software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.
We are looking for a dynamic and detail-oriented Systems Administrator to join our team. As a member of our internal IT team, you will have an integral role in ensuring the reliability, availability, and performance of our IT infrastructure. This role requires an in-depth understanding of Windows operating systems and a strong problem-solving ability.
What you’ll do:
- Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring
- Ensure system architecture components work together seamlessly
- Oversee the Internal Helpdesk Board
- Oversee the onboarding and offboarding process for employees
- Maintain inventory management for all physical equipment
- Enpoint Security Management
- Assist with the company’s overall compliance with SOC2, penetration and DR testing
- Create and update job task documentation on an ongoing basis
- Update various internal reports on a weekly, monthly and annual basis
- Assist with management of software licensing
What you’ll need to be successful:
- Bachelor’s Degree in Information Technology or related field (or equivalent work experience)
- Minimum 2-years’ experience in application administration
- Strong knowledge of Microsoft Windows Server operating systems, including installation, configuration and administration
- Expertise in Active Directory management and Azure administration; user and group management, group policy implementation and domain controller administration
- Experience in Microsoft 365 Administration; ability to manage user accounts, licenses and configurations within the Microsoft 365 admin center
- Understanding of networking concepts and protocols. Configuration and management of network services, such as DNS, DHCP, and VPN in both on-premises and Azure environments
- Experience with patch management, Windows Server Update Services (WSUS) and Azure Update Management
- Experience with Microsoft collaboration tools such as SharePoint, Teams and Exchange; Administration and configuration of these tools for optimal performance and security
- Strong documentation skills for tracking system configurations, changes and procedures; creation and maintenance of documentation for troubleshooting and knowledge sharing
- Ability to work independently and collaborate with others as needed
What you can expect from us:
We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go.
WE ARE APPROACHABLE.
Want to talk to a member of management or leadership, walk up and say hi.
WE TRUST YOU.
We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.
WE EMBRACE TECHNOLOGY!
We love it, sell it, support it, use it, and need it.
WE DRESS COMFORTABLY.
We need you to work hard, not wear a tie.
WE ARE KIND.
Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.
WE ENJOY OUR TEAM.
Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.
WE VIRTUALIZE EVERYTHING.
We strive for 100% inclusion of our remote teammates.
MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
