Support
We are here to provide best-in-class support for your technology software solutions.
Technical Support
Support hours are Monday – Friday, 8 am to 5 pm for your local time in the continental U.S.
What to expect after creating an MCCi support account:
An email will land in your inbox including a link to activate your account. Once activated, proceed to the Client Portal to log in with your credentials.
A technical support team member will reach out to you within the hour, typically less!
Need quick assistance? Email your support team or call (866) 942-0464
Account Management
For account questions, contact information updates, or to add more products or services to your account.
What to expect after emailing your account manager:
Your account manager will respond within one business day.
Need quick assistance? Give your Account Manager a ring at (800) 342-2633
The ultimate resource for Laserfiche admins and users.
With your annual subscription to The Training Center, you will have unlimited access to an online video library offering courses and videos designed for Laserfiche users of every skill level, from general users to advanced system administrators.