Permit Applications & Processes
When you provide online applications, workflows can kick off a series of tasks for your department to create an efficient and paperless experience.
MCCi Solution
Efficient Customer Experiences
Paper-based forms and applications make filing for building permits more difficult for contractors, citizens, and your staff. Stop the paper from the very beginning to drastically improving efficiency and empowering your staff to be more productive. In addition to offering online applications, we can help you centralize and organize all plans, permits, and other documents. Gain instant access to digital records!
Benefits
Why Choose Our Document Management Solution?
Below you will find features and capabilities you can receive by implementing our content management platform for permits and licenses. It’s easy to see why we are industry leaders by enabling organizations like yours to work in paperless environments!
SUCCESS STORIES
Implementing Laserfiche allowed Osceola County Sheriff’s Department to streamline their business processes beyond a filing cabinet into business process automation.
“Our HR department used to have a filing room that was fireproof, and now all files are scanned in directly to Laserfiche. Our recruiting department used to only accept printed paper applications that you either had to come in to fill out or you could print from home. They were receiving around 50 applications a month with that system. The first month we implemented the online application, the applicants tripled, reaching up to 800 applications in one month alone,” said Glasscock.
Testimonials
See What Our Clients Say
“Almost the entire [permitting] online application was built in Laserfiche Forms, the only thing we added was a little CSS styling and some minor JavaScript, but 99 percent of it was built with the tools in Forms. It’s a very simple wizard — you go in and select which options you want to display and under what conditions. We don’t have to worry about people getting confused and wondering if certain questions are relevant to them or not. That really bought us a lot of goodwill with our builders. They saw us listening, they saw us doing what they wanted, so they were a lot more willing to work with us.”
